Reservations Ace Hotel Reservations Policy
Ace Hotel Reservation Policy
Disclosure
Parking - Self Park available for 25$ per night, full in and out privileges.
Pet Policy - Pet Friendly (no charge)
Complimentary Wireless Internet
Check-in - 4:00 pm
Check-out - 12:00 pm
Your Privacy:
Please note: For security purposes, you will be asked to provide a valid
government or state-issued photo ID at check-in.
Guarantee Rules:
Must be guaranteed with a major credit card at time of booking. Card
will not be charged until time of arrival or in the event of a
cancellation or no show.
Cancel Information:
Reservations must be changed or canceled 24 hours prior to arrival to
avoid a no show penalty of 1 nights room charge. To cancel or modify a
reservation, or for assistance with all other reservations, please call
503.228.2277. Please note that reservations cannot be canceled via
email.
Rate/Reservation Validity:
Please note that an electronic reservation confirmation will be provided
to you solely for your convenience and that we retain official records
of our reservation transactions, including details of dates of stay and
room rates. In the event of discrepancies, alterations, modifications,
or variations between this confirmation and our official records, our
official records shall control. Tampering with this confirmation to
alter the room rate, or any other reservation information is strictly
prohibited and may have legal consequences.
Early Departure:
Ace Hotel Portland reserves the right to an early departure fee. When
you check-in, you will be asked to confirm your departure date. You may
be able to change your departure date without a penalty if your rate
plan permits and if you do so before the end of your arrival day. After
reconfirming your departure date, if you decide to leave earlier, you
may be charged the early departure fee. Please contact the hotel if you
have any questions.